Contact Us
Contact BeregCanada
We're Here to Help!
Have questions about Bereg tents, wood stoves, or accessories? Need help choosing the right size or understanding stove compatibility? Want to verify if your tent is authentic? We're here to assist you!
Get in Touch
Email Us
For product inquiries, order questions, or general support, email us and we'll respond as quickly as possible.
Before You Contact Us
You might find your answer faster by checking our resources:
- FAQ Page - Answers to common questions about products, shipping, and policies
- Tent Size Guide - Help choosing the right tent for your needs
- Setup & Care Instructions - Detailed setup and maintenance guides
Common Questions We Can Help With
Product Selection
- Which tent size is right for my group?
- What stove is compatible with my tent?
- Should I add a vestibule to my order?
- What's the difference between UP and Cube series?
Product Authenticity
- How do I verify my tent is authentic?
- Will accessories work with my existing tent?
- What's the difference between authentic and knockoff tents?
Orders & Shipping
- When will my backordered item ship?
- Do you ship to my location?
- What are the shipping costs to Alaska/Nunavut/NWT?
- How do I track my order?
Warranty & Support
- How do I file a warranty claim?
- My tent has a defect - what should I do?
- Do you offer repair services?
Business Hours
We typically respond to inquiries within 1-2 business days. During peak seasons (fall and early winter), response times may be slightly longer, but we'll get back to you as soon as possible!
Visit Our Store
BeregCanada
Official Bereg Tent Distributor
Serving Canada & USA
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We Love Hearing From You!
Whether you're a first-time hot tent camper or a seasoned winter adventurer, we're passionate about helping you have the best outdoor experience possible. Don't hesitate to reach out - we're always happy to talk about Bereg tents and hot tent camping!